The room was ideal for a hotel stay, with all the amenities and provision you would expect. Warm and comfortable, with seating as well as the bed, and plenty of surfaces and storage to use. What makes this hotel better than average is the excellent staff team, who really and effortlessly make guests feel welcome, well looked after and special.
Chris
דצמבר 2024
Location The lady restaurant manager (Mairita) was very efficient, welcoming and friendly. An asset to the hotel!
Elizabeth
נובמבר 2024
The staff were amazing, very polite, professional and helpful. We attended the New Years Eve dinner and dance, which was brilliant, the organisation, food, staff and the DJ were absolutely fantastic, we thoroughly enjoyed bringing in 2025 with yourselves. The breakfast was also very nice, the staff were very good and friendly.
Suzie
ינואר 2025
Room was lovely and clean with good facilities, we were very close to entrance (which was good for us) and didnt hear any noise out of the ordinary. bed comfy and had a god nights sleep. Very close to the caffeine club which is a brilliant place just a 5 mins walk. very close to the train station as well. the restaurant is a very high standard and the breakfast is amazing with so much choice. simply stunning array and pulled off very well by the staff in attendance. will be back when in the area as serviced all our needs.
Matthew
ינואר 2025
The hotel is within easy reach of both the main Plymouth North Road railway station and the city centre. The room includes both a fan and a mini-fridge as well as all the other items one expects ,such as a hair-dryer,etc. The view from the window is of the city all the way to the Hoe in the distance. A full English breakfast is served by friendly staff, eager to please. Checking in and out is simple and hassle free.
Philip
ספטמבר 2024
Room, whilst not huge, was comfortably furnished and bathroom was spacious. We appreciated the ceiling fan, so we could keep windows closed and traffic noise out. Beds were very comfortable. As I fast in the mornings, I didn’t take breakfast but my sons really enjoyed the vast selection at the buffet, including freshly made pancakes with bacon and maple syrup. In particular I was very pleased to see fresh fruit and fresh fruit salad available and grateful for the complimentary tea I was kindly offered by the lovely lady running the morning service. Children’s breakfast was good value and set the boys up well for a long day of competitive sailing on the Sound. Parking in Sainsbury’s was reasonably priced and very convenient - my van was parked right by the back door to the restaurant!
Sophie
ספטמבר 2024
Although the room was dated in it decor it was very clean, in good condition, well maintained and up together; everything worked and was in excellent order Breakfast was plentiful and great choice for both continental and full English. Special thanks to Mairita who was so lovely welcoming and bright - nothing was too much trouble; she led the team well and kept a close eye on what was happening with the guests comfort, food and the general running of the dining room. I was asked about any special requests so asked if I might have a disabled parking space and when we arrived at the car park a space had been reserved with our name - fantastic! Thank you x
Carolyn
אוגוסט 2024
Hotel room was clean, the shampoo and hand/body wash were lovely, tea coffee etc were nice Staff were great very friendly and helpful. Great location for what we wanted Fridge in room too, although I didn't realise until second day! Fan in wardrobe was welcome as was the ironing board
Tamsyn
אוגוסט 2024
This hotel is in the centre of Plymouth a short walk from the shopping area and about 5 mins to the Brittany Ferry port which is why we booked it. Yes the bedrooms are a little tired however the staff we met were all great, we actually met and saw the manager Raj who appeared very attentive and professional. We managed to get an underground parking place which for our very full car gave us piece of mind. The public areas are very pleasant, bar, reception and restaurant. We ate supper in the restaurant and it was nicely served and as expected. It is clean, we had plenty of hot water and a powerful shower plus we could open our bedroom window. We will book again. Walking distance to the Hove area.
William
ספטמבר 2024
Room was clean staff were friendly breakfast was good and close to everything
Helena
אוגוסט 2024